Effective Date: 7-April-2026

These Terms & Conditions govern your use of services provided by MERGER Clean & Care Solutions.

1. Service Booking

• Services can be booked via phone, WhatsApp, or through our website.
• A booking is considered confirmed only after our official confirmation.

2. Pricing & Payment

• Prices may vary based on inspection and site conditions.
• Full or partial advance payment may be required before service.
• Payments once made are non-refundable unless otherwise agreed.

3. Service Execution

• Customers must provide access to water, electricity, and sufficient workspace.
• Service timing may vary due to operational or unforeseen circumstances.

4. Customer Responsibilities

• Customers are responsible for removing valuables and fragile items before service.
• Any special instructions or risks must be communicated to our staff in advance.

5. Cancellation Policy

• Cancellations must be informed at least 24 hours prior to the scheduled service.
• Last-minute cancellations may incur applicable charges.

6. Pest Control Terms

• Results depend on the level of infestation and hygiene conditions.
• Customers must follow post-treatment instructions strictly.
• Some treatments may require repeat visits for complete effectiveness.

7. Limitation of Liability

• Our maximum liability is limited to the amount paid for the service.
• We are not liable for any indirect, incidental, or consequential damages.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.